Rural Financial Counselling Service (RFCS)

​​​​​​​​​The Rural Financial Counselling Service RFCS) provides rural financial counselling to a range of clientswho are at imminent risk of suffering financial hardship. Contact details for counsellors across Australia are below. The Australian Government has recently announced an additional $1.6 million funding to assist farmers including those transitioning off support from the Farm Household Allowance (FHA), by giving them free access to professionals to work through their financial situation and build financial self-sufficiency.  Seven regions received this additional funding– NSW Central, NSW Northern, NSW Southern, QLD Northern, QLD Southern, South Australia-Northern Territory and Victoria North-West .


​​​​​​​​​​​​​​​​​Eligible client groups include farmers, fishing enterprises, forestry growers and harvesters, and small, related businesses. There are 12 service providers across Australia that employ rural financial counsellors to assist clients in need. The RFCS Programme is funded by the Australian, State and Northern Territory Governments. The programme delivers intensive, individualised support to each client without them having to pay.

Australia rural financial counselling service map PDF [836 KB]

How can the RFCS help your business

Rural financial counsellors can:

  • help identify your financial and business options
  • help negotiate with your lenders
  • help you develop an action plan
  • help support you to access the Farm Household Allowance (FHA)
  • give you information about government and other assistance schemes
  • refer you to accountants, agricultural advisers and educational services
  • refer you to Department of Human Services and to professionals for succession planning, family mediation and personal, emotional and social counselling.

Rural financial counsellors do not provide family, emotional or social counselling or financial advice—but they can provide referrals and information.

The counsellor will provide financial options and support to help you make the right decision for your business.

Find a rural financial counsellor

To get the details of your nearest rural financial counsellor, sel​ect your state below or phone 1800 686 175.

Summary of changes to boundaries and services

​Boundaries have changed for the RFCS Programme in New South Wales, Victoria and Queensland from 1 April 2016 as illustrated in the maps below.

If you are a client and your counsellor changes, your existing counsellor will discuss this matter with you first.

  • NSW  PDF [1.4 MB]
  • VIC  PDF [886 KB]
  • QLD​  PDF [628 KB]

RFCS administration

RFCS service providers should adhere to the RFCS 2016 to 2019 Grant Guidelines.

Information for RFCS providers and their staff is provided under RFCS administration resources through a password protected sharepoint web page.

Contact details

Rural Financial Counselling Service
Department of Agriculture and Water Resources​
GPO Box 858​
Canberra ACT 2601

Email RFCS
Call 1800 686 175 for queries relating to the RFCS programme.