Publications

​RFCS 2016 to 2019 Grant Guidelines

RFCS service providers should adhere to the RFCS 2016 to 2019 Grant Guidelines.

DocumentPagesFile size
RFCS 2016 to 2019 guidelines DOCXPDF Icon451.6 MB
RFCS 2016 to 2019 guidelines PDFPDF Icon45804 KB

Information for RFCS providers and their staff is provided under RFCS administration resources through a password protected sharepoint web page.

Reviews of the Rural Financial Counselling Service

2014 Review of the Rural Financial Counselling Service

The Minister for Agriculture, the Hon. Barnaby Joyce MP, commissioned the National Rural Advisory Council with undertaking a review of the Rural Financial Counselling Service (RFCS) in May 2014. NRAC’s report was released by the Minister for Agriculture on 10 November 2014.

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NRAC report on the review of the RFCS program PDF PDF Icon1033.5 MB
NRAC report on the review of the RFCS program DOC PDF Icon103921 KB

Overarching Report of the 2012 RFCS Service Provider Performance Audits

In 2012, PricewaterhouseCoopers undertook performance audits of the 14 organisations delivering rural financial counselling services.
A summary of the audit findings and recommendations.

DocumentPagesFile size
Performance Assessment of Rural Financial Counselling Service Providers PDF PDF Icon301.3 MB
Performance Assessment of Rural Financial Counselling Service Providers DOC PDF Icon301.7 MB

The Rural Financial Counselling Service: an Evaluation

In 2009 the Department of Agriculture, Fisheries and Forestry (now the Department of Agriculture and Water Resources) commissioned the Charles Sturt University to conduct an online survey of Rural Financial Counselling Service (RFCS) clients.

The aim of the survey was to evaluate client satisfaction with the RFCS, the appropriateness of referrals to other professional services, the extent of improvement in clients’ situations and changes in management practices as a result of interaction with the RFCS.

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The Rural Financial Counselling Service: an Evaluation PDF PDF Icon102719 KB

Overarching Report of the 2007 RFCS Service Provider Performance Audits

In 2007, WalterTurnbull undertook performance audits of the 16 organisations delivering rural financial counselling services.
A summary of the audit findings and recommendations:

DocumentPagesFile size
Overarching Report of the 2007 RFCS Service Provider Performance Audits PDF PDF Icon17111 KB
Overarching Report of the 2007 RFCS Service Provider Performance Audits DOC PDF Icon17163 KB

Cover for Report on the Review of the Rural Financial Counselling Program  

2004 Review of the Rural Financial Counselling Service (RFCS) Program

In 2004, that National Rural Advisory Council reviewed the RFCS Program. The complete report can be downloaded as one PDF or individual sections can be downloaded.

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Report on the Review of the Rural Financial Counselling Service Program PDF PDF Icon

2576.7 MB

Sections of the report:

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Contents and executive summary PDF PDF Icon17216 KB
Chapters 1-8 PDF PDF Icon133850 KB
Appendixes 1-4 PDF PDF Icon22147 KB
Appendix 5: Map of socio-economic disadvantage by region PDF PDF Icon22.3 MB
Appendixes 6-17 PDF PDF Icon561.1 MB
Appendixes 18-19 PDF PDF Icon61.5 MB
Appendixes 20-22 PDF PDF Icon15852 KB
Acronyms and abbreviations PDF PDF Icon459 KB

Cover for The Way Forward  

The Way Forward

This report includes the executive summary from the 2004 Review report (above), the terms of reference for the review committee and the aims, objectives, outcomes and key principles for an enhanced RFCS Program.

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The Way Forward PDF PDF Icon

18281 KB

Cover for the Report on the 2003 Performance Review and Audit of teh Rurtal Financial Counselling Services  

2003 Acumen Alliance Performance Review and Audit

In 2003, Acumen Alliance completed a performance review of 24 rural financial counselling services.

A summary containing the publicly available information, of the review's findings and recommendations:

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A report on the 2003 performance review and audit of rural financial counselling services PDF PDF Icon

40657 KB

2000 Evaluation of the Rural Communities Program (RCP)

In 2000, the Social Sciences Centre of the Bureau of Rural Sciences (now ABARES) was commissioned by Agriculture, Fisheries and Forestry - Australia (now the Department of Agriculture and Water Resources) and the Department of Transport and Regional Services (now the Department of Infrastructure and Regional Development) to evaluate the RCP, a program they jointly administered.

The evaluation examined program performance and future directions and options for change.

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2000 Evaluation of the Rural Communities Program PDF PDF Icon1573.2 MB
2000 Evaluation of the Rural Communities Program DOC PDF Icon1572.5 MB

 

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