Contact the Department of Agriculture

National office

ABN: 24113085695

Photo of the Department of Agriculture Canberra national office

Street Address: 7 London Circuit, Canberra City ACT 2601

Postal Address: GPO Box 858, Canberra ACT 2601

Phone: +61 2 6272 3933
Freecall: 1800 020 504 (from within Australia - calls from mobile and public phones may incur additional charges)

For further departmental information visit the website

Email: Email the relevant program area in the Department of Agriculture

Regional offices

Organisational contact information

ProgramContact
Accounts Receivable
Air and Sea CargoEmail: Air and Sea Cargo
Airports (including item restrictions in luggage)Email: Airports
Post Entry Quarantine Facilities

Eastern Creek Quarantine Facility—Sydney
Phone: +61 2 9625 4566
Fax: +61 2 9832 1532
Email: Eastern Creek

Spotswood Quarantine Facility—Melbourne
Phone: +61 3 9391 1627
Fax: +61 3 9391 0860
Email: Spotswood

Knoxfield Plant Quarantine Facility—Melbourne
Phone: +61 3 9756 0406
Fax: +61 3 9756 0410
Email: Knoxfield

Organic Approved Certifying Organisations
Import Management System (AIMS)
Australian Fumigation Accreditation Scheme (AFAS)Audit and Review Team
GPO Box 858
Canberra ACT 2601
Phone: +61 2 6272 2214
Email: AFAS
Biological importsAddress:
Biologicals Program
GPO Box 858
Canberra ACT 2601
Phone: +61 2 6272 4578
Fax: +61 2 6249 1798
Email: Biologicals
Sea CargoPhone: +61 2 6272 3999
Communication—generalEmail: Communication
Communication—media

Phone: +61 2 6272 3232

Investigations and Enforcement
Compliments and complaints
Consultative committees
Dairy and dairy product exports

Email: Dairy
Phone: 1300 723 241 (General enquiries)


Detector Dogs
Email: Dogs
Entry Management

Email: Entry Management
Phone: +61 2 6272 3390

Equine Influenza Enquiry ImplementationEmail: Horse Imports
Fish exports
Grain and Plant Products Export Program regional contacts
Horticulture Exports Program regional contacts
Imported food 
Imported Food Inspection SchemeEmail: Imported Food Inspection
Food Import Compliance Agreement (FICA)Email: FICA
ICON AdministratorEmail: ICON
Live animal exports (including cats and dogs)

Live Animal Exports Program
GPO Box 858
Canberra ACT 2601
Phone: +61 2 6272 4581
Fax: +61 2 6272 5423
Email: Animal Exports

Live animal imports (including cats and dogs)

Live Animal Imports Program
GPO Box 858
Canberra ACT 2601
Phone: +61 2 6272 4454
Fax: +61 2 6272 3110
Email: Animal Imports

Machinery imports (including cars, machinery, motorbikes, tyres)Machinery National Coordination Centre
PO Box 222
Hamilton QLD 4007
Phone: +61 7 3246 8706
Fax: +61 7 3246 8785
Email: Machinery

Mail centres (including items that can't be mailed to Australia)

For enquiries about moving to Australia see 'Moving to Australia or Importing Personal Effects/Household Goods'

Email: International Mail

Maritime National Coordination Centre(MNCC)
Hours of operation 06:30 to 18:30 in your state

Email: Maritime NCC
Phone: 1300 004 605
Fax: 1300 005 882

Meat exportsEmail: Meat Exports
Meat inspectionEmail: Meat Inspection
Military—National Coordination Centre

Military NCC
PO Box 222
Hamilton QLD 4007
Phone: +61 7 3246 8706
Fax: +61 7 3246 8785
Email: Military

Northern Australia Quarantine Strategy (NAQS)
Organic and bio-dynamic products exportsEmail: Organic
Plant Quarantine Program (including importing plant products

Email: Plant Quarantine
Phone: +61 2 6272 3917

Post Border Detections

National office (Canberra)
Email: Quarantine Reports
Phone: +61 2 6272 4688
Fax: +61 2 6272 4874

Central East Region office (NSW)
Phone: +61 2 8334 7675
Fax: +61 2 8334 7680
Email: NSWPQD

North East Region office (Brisbane)
Phone: +61 7 3246 8694
Email: CIU Brisbane

Northern Region office (Cairns)
Phone: +61 7 4030 7852
Fax: +61 7 4030 7843
Email: CDO

South East Region office (VIC)
Phone: +61 3 8318 6923/Option 5
Fax: +61 3 8318 8235
Email: VIC Risk Unit

South East Region office (TAS)
Phone: +61 3 6233 3352
Fax: +61 3 6234 6785

South West Region office (SA)
Phone: +61 8 8201 6134

South West Region office (WA)
Phone: +61 8 9334 1502
Email: CIUWA

Northern Region office (Darwin)
Phone: +61 8 8920 7040
Fax: +61 8 8920 7022
Email: Northern Region Office

Quarantine Approved Premises contacts
Quarantine Awards
RecruitmentWeb: Jobs
Regional offices
Schools / student enquiriesEmail: Schools Contact
Seaports
see also Regional 'Vessels contacts'
Email: Seaports
Timber and timber products imports (including furniture and souvenirs) 

Timber and Timber Products National Coordination Centre
Phone: +61 2 6272 3917
Fax: +61 2 6272 3745
Email: Plant Imports

Vessel contactsEmail: Seaports

Suggestions, Compliments and Complaints