Quarantine facilities and fees

​Post Entry Quarantine Facility Operating Hours Over Christmas and New Year 2014-2015

The following arrangements will apply for the period from Friday 19 December 2014 until Friday 2 January 2015.

Department of Agriculture Holidays:

  • Thursday 25 December –Christmas Day public holiday
  • Friday 26 December –Boxing Day public holiday
  • Thursday 1 January – New Years Day public holiday

Animal Arrivals:

The last collection of animals by Department of Agriculture staff from Sydney and Melbourne airports will occur on Friday 19 December 2014. Routine collections from the airports will resume on Friday 2 January 2015.

Animal departures:

Animals can be collected from the quarantine facilities as per the holiday and weekend collection hours for each facility. Animals must be collected on day of release.

Please refer to the individual facility pages for further details. It is recommended that you regularly check the Department of Agriculture website as information on the Christmas/New Year period may be updated throughout 2014.

About our Quarantine Facilities

Australia is free from a number of cat and dog diseases and has a highly favourable animal health status. In order to protect this status, cats and dogs must undertake a period of quarantine upon arrival in Australia. This quarantine period allows the Australian Department of Agriculture to monitor the animal's health and become aware of any disease concerns prior to the animal's release into Australia.

The Department of Agriculture operates two cat and dog quarantine facilities:

Fees for government animal quarantine facilities for cats and dogs.

The Animal Quarantine Facility administration offices are closed on public holidays and weekends.

Please be aware that if, in the opinion of the Department of Agriculture, your animal(s) require(s) veterinary attention whilst in quarantine, the department will arrange attendances and any necessary treatments by a private veterinarian on your behalf. You will be responsible for the payment of all costs and expenses associated with attendances or treatment by a private veterinarian and must pay all fees due to the private veterinarian prior to the release of your animal(s) from the Quarantine Facility.

Warning to Importers – Heat Stress Concern

Heat stress in cats and dogs is an issue of concern in Australia. Australia experiences extremely hot summers (December–February) and temperatures can exceed 40°C (104°F). There is a significant risk of heat–stroke during this time, particularly for animals that are already compromised due to a medical condition, age, breed (snub–nose e.g. Pug), long/thick hair, being overweight or with a previous history of heat stress.

We strongly advise all importers to:

  • discuss appropriate precautions with a veterinarian
  • arrange for animals to arrive in Australia early in the morning or later in the day (where possible and subject to normal collection times)
  • ensure water will be available during the animal's flight and the travel crate has suitable ventilation; and
  • clip the cat/dog's coat where appropriate, prior to arrival in Australia.

Please contact the relevant Animal Quarantine Facility if you require any further information on animal accommodation, arrival times or precautionary measures.