Post Entry Quarantine will not be taking arrivals from Friday 14 December 2018 until Tuesday 1 January 2019 inclusive.
Cat and dog collections will return to business as usual arrangements on Wednesday 2 January 2019.
We apologise for any inconvenience this may cause, unfortunately in this timeframe some of our key stakeholders are not operating which impacts our ability to receive animals.
All cats and dogs that require post entry quarantine (i.e.
category 2 and 3) must arrive on an international flight into Melbourne International Airport to undergo quarantine at the Mickleham Post Entry Quarantine Facility.
The department has determined the following flight arrival windows for animals booked for quarantine at Mickleham. If you require further information about available flights that arrive within these arrival windows, please contact your airline or shipping agent.
|Monday - Friday -
In department’s normal span of working hours*||04:30 – 16:30|
|Thursday & Friday ONLY
Out of the department’s normal span of working hours **||16:30 – 22:00|
* No additional charge as animals will be collected, transited and settled at the PEQ facility during the department’s usual span of working hours (Monday – Friday 04:30 – 16:30).
** Additional charges will apply as animals will be collected, transited and settled at the PEQ facility outside of the department’s usual span of working hours (Monday – Friday 04:30 – 16:30).
If flights are delayed and collection is required outside the above hours, additional fees will be applied.
Please note, PEQ is aware that some countries have limited or no other flight options available. In this case, a written request must be sent to
PEQ services at least 2 weeks prior to arrival and will be assessed on a case by case basis.
Department of Agriculture and Water Resources staff will notify you by e-mail that your animal has arrived safely within 24 hours of arrival. They will contact you immediately if there is an issue with your animal on arrival.