52-2018 - Cargo Online Lodgement System, Post Entry Biosecurity System and Online Payment Service Unavailable 23:30 Friday 8th June to 04:30 Saturday 9th June 2018 (AEST)

6 June 2018

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage period.

All clients who will be required to make an online payment during this planned outage period.

Information

Due to urgent maintenance, the Cargo Online Lodgement System, Post Entry Biosecurity System and Online Payment Service will be unavailable for two hours starting 23:30 Friday 8th June to 04:30 Saturday 9th June 2018 (AEST).

The Department of Agriculture and Water Resources encourages clients to lodge import cargo documentation prior to the commencement of this outage period.

For clients who are intending on importing plants, cats and/or dogs into the Post Entry Quarantine facility please await the completion of this scheduled outage before attempting to access this service.

For clients who are intending on making an invoice payment online, please await the completion of this scheduled outage before attempting to access this service.  Alternately you can refer to the ‘How to pay’ section of your invoice for information regarding other payment methods.

Further information 

If you have any concerns or questions please contact us at Information