Suggestions, compliments and complaints

​​Use this form to submit a Rural Financial Counselling Service suggestion, compliment or complaint.

General Department of Agriculture, Water and the Environment suggestions, compliments or complaints should be submitted via the form available at the About us section of the site.

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For complaints: Have you brought this to the attention of relevant provider before?

Privacy Statement

Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

The collection of personal information by the Department of Agriculture, Water and the Environment (the department) through this web form is for the purposes of enabling the department to contact you in relation to your inquiry and related purposes. If the relevant personal information requested in this web form is not provided by you, the department will be unable to contact you to resolve your inquiry.

Personal information may be disclosed to other Australian government agencies, persons or organisations where necessary for the above purposes, provided the disclosure is consistent with relevant laws, in particular the Privacy Act 1988 (Privacy Act). Your personal information will be used and stored in accordance with the Australian Privacy Principles.

This website is hosted on a public ASD certified cloud service by GovCMS through a contract arrangement with the Department of Finance. Information submitted through this web form may be stored on GovCMS for a short period.

See our Privacy Policy to learn more about accessing or correcting personal information or making a complaint. Alternatively, telephone the department on +61 2 6272 3933.

Last reviewed: 5 February 2020