2020-02 - Changes to departmental mail arrangements

20 February 2020


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Special: All

Countries: All


  • Animals Australia
  • Australian Government Accredited Veterinarians
  • Australian Livestock Exporters Council
  • LiveCorp
  • Livestock Exporters
  • Meat and Livestock Australia
  • Registered Premise Operators


This notice affects those entities that send items by Australia Post to departmental PO Boxes in the following locations.

Albany PO Box 5765 31 March 2020
Port Headland PO Box 590 31 March 2020
Karratha PO Box 189 31 March 2020
Mackay PO Box 1517 31 March 2020
Geraldton PO Box 2765 31 March 2020
Parramatta PO Box 4175 31 March 2020
Carrington PO Box 69 31 March 2020
Mascot Mascot PO Box 321
Mascot PO Box 657
Mascot PO Box 3082
31 March 2020
31 March 2020
31 March 2020
Tullamarine PO Box 1006 31 March 2020
Port Kembla PO box 159 31 March 2020
Coolangatta PO Box 1413 31 March 2020
Bundaberg PO Box 815 31 March 2020
Townsville PO Box 1245 31 March 2020
Gladstone PO Box 1682 31 March 2020
Hamilton PO Box 222 31 March 2020

Key points

The department will be closing a number of PO Boxes around the country. The department’s primary mailing address is now General Post Office Box 858 Canberra. Please note the example address shown below.

Mr Jack Smith
Department of Agriculture, Water and the Environment
Biosecurity Operations Division – Perth office
GPO Box 858
Canberra ACT 2601

The GPO 858 address is currently operational and entities are encouraged to use this new address as soon as possible. All incoming mail and freight for a regional office should include the city or town in the address (as per the above example). Entities should be aware that, after the respective closure dates listed above, items addressed to those PO Boxes will NOT be delivered to the department and will be returned to sender.


Following a review of its mail and freight handling procedures, the department has been advised that it should consolidate the number of Post Office Boxes in use. A single primary address for the receipt of the department’s mail will make it simpler for entities to contact the department by mail.

Further information

If you have questions regarding this notice please email Property Enquiries.

Troy Czabania
Assistant Secretary
Commercial Business Branch
Department of Agriculture, Water and the Environment

Last reviewed: 24 February 2020
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