Import Industry Advice RSS https://www.agriculture.gov.au/ en 206-2021: Anticipated permit assessment delays https://www.agriculture.gov.au/import/industry-advice/2021/206-2021 <span class="field field--name-title field--type-string field--label-hidden">206-2021: Anticipated permit assessment delays</span> <span class="field field--name-uid field--type-entity-reference field--label-hidden"><span lang="" about="/user/39" typeof="schema:Person" property="schema:name" datatype="">Van.Dang</span></span> <span class="field field--name-created field--type-created field--label-hidden">Thu, 2021-09-23 08:23</span> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>23 September 2021</p> <h2>Who does this notice affect?</h2> <p>Importers and custom brokers of animal and microbial derived goods for human consumption, human therapeutic use, human cosmetic use, and ornamental goods.</p> <h2>What has changed?</h2> <p>The department would like to provide an update on turnaround times for permit applications to import animal and microbial derived goods for human consumption, human therapeutic use, human cosmetic use, and ornamental goods.</p> <p>As of 20 September 2021, the department is experiencing delays of several weeks to our normal permit assessment processing times.</p> <p>While the department aims to process permit applications within twenty business days, as per the service charter, the process of assessing permit applications can take longer for several reasons which include but are not limited to:</p> <ul> <li>The number of products listed on your application</li> <li>The need to request additional information from suppliers to determine the biosecurity risk level</li> <li>Competing priorities (such as urgent system changes and higher than normal workload volumes)</li> </ul> <p>Recently, the technical teams responsible for assessing these commodities have experienced an unanticipated reduction in resources that manage these permit applications. The department is currently addressing this issue.</p> <p>To help avoid further unnecessary delays, we ask that permit applicants do the following:</p> <p><strong>Submit permit applications early</strong>. The department recommends applying for a new permit application three months prior to your previous permit expiry if you wish to continue to import the goods listed on your previous permit.</p> <p>Note: The department can forward date permits by up to three months. If we complete our assessment before your current permit expires, the department can make the start date of the new permit up to three months in the future. You must inform us if you’d like this to occur.</p> <p><strong>When submitting a new application</strong> – ensure that relevant information about your goods is supplied with the application (for example: ask your manufacturer to complete the questionnaire). Ensure that if information is requested, it is provided to the department promptly.</p> <p>If you have already submitted an application and you have not provided a production questionnaire, please have the production questionnaire completed by your manufacturer and sent through <a href="file:///C:/Users/gonzalez%20pamela/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/NBRGF8AV/imports@agriculture.gov.au">imports@agriculture.gov.au</a>.</p> <p><strong>When supplying information</strong>, ensure that it meets the department’s <a data-entity-substitution="media" data-entity-type="media" data-entity-uuid="a83c5878-8419-4689-a048-2bddc93b53c7" href="https://www.agriculture.gov.au/sites/default/files/documents/minimum-documentary-and-import-declaration-requirements-policy.pdf" title="minimum-documentary-and-import-declaration-requirements-policy.pdf">minimum documentary and import declaration requirements policy</a>. Often delays occur because documents provided do not meet these requirements.</p> <h3>High priority permit applications &amp; exceptional circumstances</h3> <p>The department is willing to work with permit applicants who have made a good effort to apply early. If you believe you have a high priority permit application, please let us know the reason or exceptional circumstance and whether you would like the department to consider:</p> <ul> <li>prioritising your permit assessment, or</li> <li>extending an existing permit’s expiry date.</li> </ul> <h2>Further information</h2> <p>If you have any questions, please email <a href="mailto:imports@agriculture.gov.au ">imports@agriculture.gov.au </a>or call 1800 900 090 (prompt 1, prompt 1).</p> <p> </p> </div> Wed, 22 Sep 2021 22:23:01 +0000 Van.Dang 10419 at https://www.agriculture.gov.au 205-2021: Gateway Clearance of Sea Cargo https://www.agriculture.gov.au/import/industry-advice/2021/205-2021 <span class="field field--name-title field--type-string field--label-hidden">205-2021: Gateway Clearance of Sea Cargo </span> <span class="field field--name-uid field--type-entity-reference field--label-hidden"><span lang="" about="/user/101" typeof="schema:Person" property="schema:name" datatype="">Belinda.Riethmiller</span></span> <span class="field field--name-created field--type-created field--label-hidden">Tue, 2021-09-21 16:49</span> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>21 September 2021</p> <h2>Who does this notice affect?</h2> <p>Stakeholders in the import and shipping industries including cargo reporters (freight forwarders, transport companies, shipping lines), stevedores, importers, customs brokers, and any other operators in the supply and logistics chain that are responsible for reporting sea containers and break bulk arriving in to Australia destined for clearance at a different destination to the discharge port.</p> <h2>What has changed?</h2> <p>The Australian Border Force (ABF) will facilitate new reporting and clearance processes for sea cargo known as 'Gateway Clearance' from Friday 1 October 2021.</p> <p>Currently consignments that are listed on the sea cargo report that have different ports of discharge and destination are required to be moved under bond on arrival to the listed port of destination where they are then released from biosecurity and customs control. Gateway Clearance will allow cleared sea cargo to be released from customs and biosecurity control at the port of discharge before transport to the intended final destination within Australia.</p> <p>The Department of Agriculture, Water and the Environment supports the introduction of Gateway Clearance as a deregulation initiative to simplify the border clearance process for importers and logistics providers. It also serves to reduce the movement of uncleared sea cargo which could inadvertently carry a range of contaminants into the environment.</p> <p>Importers and brokers wishing to utilise Gateway Clearance will need to identify the port of destination to be the same as the port of discharge, irrespective of the final destination address. Note that specific biosecurity import conditions for goods as per <a href="https://bicon.agriculture.gov.au/BiconWeb4.0">BICON</a> will still apply which may exclude utilising the Gateway Clearance option.</p> <h2>Further information</h2> <p>More information on the changes is available on the <a href="https://www.abf.gov.au/help-and-support/notices/australian-customs-notices" target="_blank">Australian Border Force website</a> – Australian Customs Notice 2021/38 - Gateway Clearance of Sea Cargo.</p> </div> Tue, 21 Sep 2021 06:49:38 +0000 Belinda.Riethmiller 10416 at https://www.agriculture.gov.au 204-2021: Removal of two plant products from the Compliance-Based Intervention Scheme (CBIS) https://www.agriculture.gov.au/import/industry-advice/2021/204-2021 <span class="field field--name-title field--type-string field--label-hidden">204-2021: Removal of two plant products from the Compliance-Based Intervention Scheme (CBIS)</span> <span class="field field--name-uid field--type-entity-reference field--label-hidden"><span lang="" about="/user/39" typeof="schema:Person" property="schema:name" datatype="">Van.Dang</span></span> <span class="field field--name-created field--type-created field--label-hidden">Tue, 2021-09-21 09:56</span> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>21 September 2021</p> <h2>Who does this notice affect?</h2> <p>Importers and brokers of:</p> <ul> <li>Fresh blueberries from New Zealand</li> <li>Chilled segmented durian from Thailand</li> </ul> <h2>What has changed?</h2> <p>The department is removing fresh blueberries from New Zealand and chilled segmented durians from Thailand from the <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="da1cd4d6-511f-4f67-9a7c-12f7aaf80883" href="/import/goods/plant-products/risk-return" title="Compliance-Based Intervention Scheme (CBIS)">CBIS program</a> due to poor performance. The import of chilled segmented durians from Malaysia will continue to be eligible for the CBIS program.</p> <p>This means that the products will no longer be eligible for risk-based intervention and will return to 100% intervention levels. Should compliance improve on these pathways, then the department will review their application onto CBIS.<br /> <br /> These changes are scheduled to take effect on 21 September 2021. The department anticipates minimal impact to blueberry importers, given that the import season has just ended. </p> <h2>What do I need to do?</h2> <p>The changes will require importers and their agents to lodge the products in accordance with BICON.</p> <h2>Further information</h2> <p>If you have any further enquiries relating to these changes, then please contact the Program and email <a href="mailto:imports@awe.gov.au">imports@awe.gov.au</a> (Tier 2- CBIS) or visit our <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="da1cd4d6-511f-4f67-9a7c-12f7aaf80883" href="/import/goods/plant-products/risk-return" title="Compliance-Based Intervention Scheme (CBIS)">CBIS webpage</a>.</p> <p> </p> </div> Mon, 20 Sep 2021 23:56:53 +0000 Van.Dang 10415 at https://www.agriculture.gov.au 203-2021: Service Disruption: Sunday 26 September 2021 - BICON https://www.agriculture.gov.au/import/industry-advice/2021/203-2021 <span class="field field--name-title field--type-string field--label-hidden">203-2021: Service Disruption: Sunday 26 September 2021 - BICON</span> <span class="field field--name-uid field--type-entity-reference field--label-hidden"><span lang="" about="/user/39" typeof="schema:Person" property="schema:name" datatype="">Van.Dang</span></span> <span class="field field--name-created field--type-created field--label-hidden">Mon, 2021-09-20 15:26</span> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>20 September 2021</p> <h2>Who does this notice affect?</h2> <p>All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.</p> <h2>Information</h2> <p>Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from 16:00 to 23:59 Sunday 26 September 2021 (AEST).</p> <h2>Action</h2> <p>Users are advised to frequently save any in-progress permit applications during this maintenance period.</p> </div> Mon, 20 Sep 2021 05:26:03 +0000 Van.Dang 10414 at https://www.agriculture.gov.au 202-2021: Scheduled Outage: Friday 24 September to Saturday 25 September 2021 – COLS, PEBS https://www.agriculture.gov.au/import/industry-advice/2021/202-2021 <span class="field field--name-title field--type-string field--label-hidden">202-2021: Scheduled Outage: Friday 24 September to Saturday 25 September 2021 – COLS, PEBS </span> <span class="field field--name-uid field--type-entity-reference field--label-hidden"><span lang="" about="/user/39" typeof="schema:Person" property="schema:name" datatype="">Van.Dang</span></span> <span class="field field--name-created field--type-created field--label-hidden">Mon, 2021-09-20 15:19</span> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>20 September 2021</p> <h2>Who does this notice affect?</h2> <p>All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.<strong> </strong></p> <p>All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.</p> <h2>Information</h2> <p>Due to scheduled maintenance, the Cargo Online Lodgement System (COLS) and Post Entry Biosecurity System (PEBS) will be unavailable from 23:30 Friday 24 September to 00:30 Saturday 25 September 2021 (AEST).</p> <h2>Action</h2> <p>Clients are advised to avoid using the above listed systems for the duration of the maintenance period.</p> </div> Mon, 20 Sep 2021 05:19:50 +0000 Van.Dang 10413 at https://www.agriculture.gov.au 201-2021: Scheduled Outage: Thursday 23 September to Friday 24 September 2021 – COLS, MARS, OPS, PEBS https://www.agriculture.gov.au/import/industry-advice/2021/201-2021 <span class="field field--name-title field--type-string field--label-hidden">201-2021: Scheduled Outage: Thursday 23 September to Friday 24 September 2021 – COLS, MARS, OPS, PEBS</span> <span class="field field--name-uid field--type-entity-reference field--label-hidden"><span lang="" about="/user/39" typeof="schema:Person" property="schema:name" datatype="">Van.Dang</span></span> <span class="field field--name-created field--type-created field--label-hidden">Mon, 2021-09-20 15:12</span> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>20 September 2021</p> <h2>Who does this notice affect?</h2> <p>All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.<strong> </strong></p> <p>All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.</p> <p>All clients who will be required to make an online payment during this planned maintenance period.<strong> </strong></p> <p>All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.</p> <h2>Information</h2> <p>Due to scheduled infrastructure maintenance, the following systems will be unavailable from 23:30 Thursday 23 September to 02:30 Friday 24 September 2021 (AEST):</p> <ul> <li>Cargo Online Lodgement System (COLS)</li> <li>Maritime Arrivals Reporting System (MARS)</li> <li>Online Payment Service (OPS)</li> <li>Post Entry Biosecurity System (PEBS)</li> </ul> <h2>Action</h2> <p>Clients are advised to avoid using the above listed systems for the duration of the maintenance period.</p> </div> Mon, 20 Sep 2021 05:12:52 +0000 Van.Dang 10412 at https://www.agriculture.gov.au 200-2021: COVID Vaccination Requirement - NSW Public Health Order https://www.agriculture.gov.au/import/industry-advice/2021/200-2021 <span class="field field--name-title field--type-string field--label-hidden">200-2021: COVID Vaccination Requirement - NSW Public Health Order</span> <span class="field field--name-uid field--type-entity-reference field--label-hidden"><span lang="" about="/user/39" typeof="schema:Person" property="schema:name" datatype="">Van.Dang</span></span> <span class="field field--name-created field--type-created field--label-hidden">Fri, 2021-09-17 18:11</span> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>17 September 2021</p> <h2>Who does this notice affect?</h2> <p>This notice affects all industry members interacting with the department’s authorised officers at Third Party Premises (<strong>TPP</strong>) in New South Wales.</p> <h2>What has changed?</h2> <p>The <a href="https://legislation.nsw.gov.au/file/Public%20Health%20%28COVID-19%20Additional%20Restrictions%20for%20Delta%20Outbreak%29%20Order%20%28No%202%29%202021_210829.pdf" target="_blank">NSW Public Health (COVID-19 Additional Restrictions for Delta Outbreak) Order (No 2) 2021</a> has been amended and mandates that authorised workers over the age of 16 and who live in a Local Government Area (LGA) of concern, can only leave their LGA of concern to perform essential work functions, if they have received at least one dose of Covid-19 vaccine.<br /> <br /> The time-frames specified by the Public Health Order are:</p> <ul> <li>Between 9 and 19 September 2021, have had at least one dose of COVID-19 vaccine, or have an appointment to be vaccinated on or before 19 September 2021 and have evidence of that appointment;</li> <li>From 19 September 2021, have had at least one dose of COVID-19 vaccine.</li> </ul> <p>There is an exception to these orders if the worker is unable to be vaccinated due to a medical condition. These workers must obtain and carry a medical contraindication certificate.</p> <h2>Action</h2> <p>The department continues to consult with staff to ensure that department authorised officers who reside in an LGA of concern are vaccinated and are aware of the requirements under the NSW Public Health Order. </p> <ul> <li>The department has advised all authorised officers residing within an LGA of concern about their obligations under the NSW Public Health Order and that they are required to meet these obligations in order to carry out their duties. </li> <li>Where authorised officers are required to leave their LGA of concern, they are required to carry vaccination evidence (being evidence of vaccination or medical contraindication certification) and evidence showing the worker’s name and place of residence (together referred to as the “<strong>Required Evidence</strong>”).</li> <li>Our authorised officers are classed as <a href="https://www.health.nsw.gov.au/Infectious/covid-19/Documents/exemption-commonwealth-inspectors.pdf" target="_blank">Exempt Persons under the NSW Public Health Order</a> and are not required to show the Required Evidence if they attend a TPP for the purpose of conducting their work and only need to show their departmental identification. However, we encourage our authorised officers to present evidence of vaccination or medical contraindication certification if requested by the TPP.</li> </ul> <p>Regulated entities anticipating inspection and audit activities at TPP should expect delays during this period.</p> <p>The assistance of industry and their employees to comply with requirements of the NSW Public Heath Order is appreciated.</p> <p>Industry is also reminded of their obligations to notify the department if any of their staff (or visitors to their premises) test positive for COVID-19 as per Import Industry Advice Notice 159-2021.</p> <h2>Further information</h2> <p>For further general information about this Import Industry Advice Notice, please contact the department on 1800 900 090.</p> <p>If you have been impacted by state government advice and are unable to maintain your scheduled import inspection appointment with the department, please contact us on 1800 900 090 or email the relevant import booking queue to advise of cancellation of the appointment.</p> <p>For urgent information relating to this notice, please email <a href="mailto:agriccc@agriculture.gov.au">agriccc@agriculture.gov.au</a> making sure to include “COVID NOTIFICATION - [STATE/TERRITORY]” in the subject field of the email.</p> <p>For further information about this notice or the impact of COVID-19 on imports and biosecurity services more broadly, please contact us on 1800 900 090 or visit our website at <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="72ab85fe-c5c1-4fec-92b2-4c49244c347b" href="/coronavirus/import" title="Imports and COVID-19">Imports and COVID-19</a>.</p> </div> Fri, 17 Sep 2021 08:11:57 +0000 Van.Dang 10410 at https://www.agriculture.gov.au 199-2021: Changes to import conditions for used fish bins https://www.agriculture.gov.au/import/industry-advice/2021/199-2021 <span class="field field--name-title field--type-string field--label-hidden">199-2021: Changes to import conditions for used fish bins</span> <span class="field field--name-uid field--type-entity-reference field--label-hidden"><span lang="" about="/user/39" typeof="schema:Person" property="schema:name" datatype="">Van.Dang</span></span> <span class="field field--name-created field--type-created field--label-hidden">Fri, 2021-09-17 18:04</span> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>17 September 2021</p> <h2>Who does this notice affect?</h2> <p>This notice is of relevance to importers, customs brokers and agents, exporters of live fish and other seafood, biosecurity industry participants and accredited persons operating under the department’s Approved Arrangements (classes 1.1, 1.2 and 1.3) who are involved in the import of used fish bins into Australian territories via air and sea freight.</p> <h2>What has changed?</h2> <p>The Department of Agriculture, Water and the Environment (the department) has amended the import conditions for fish bins used to export live fish and other seafood.&nbsp; These changes are effective immediately.</p> <h3>These changes include:</h3> <ul> <li>A new Biosecurity Import Conditions system (BICON) case specifically for fish bins will replace the previously used ‘Articles and equipment used in water’ and ‘Animal transport equipment’.&nbsp; The new BICON case will be published in the third quarter of 2021.&nbsp; Upon publication a further Industry Advice Notice will be issued;</li> <li>All sea freight consignments require offshore fumigation with Methyl Bromide (this requirement does not apply to air freight);</li> <li>Sea freight will require a valid fumigation certificate and a packing declaration via an Exporter or Supplier’s declaration. The declaration should state: <ol type="1"> <li>Fish bins have been cleaned and thoroughly dried;</li> <li>Fish bins are free of water; and</li> <li>Fish bins have been loaded into the container to allow penetration of the fumigant, with bungs removed and inner and outer lids ajar.</li> </ol> </li> <li>Air freight will require a valid Exporter or Supplier’s declaration stating: <ol> <li>Fish bins have been cleaned and thoroughly dried;</li> <li>Fish bins are free of water; and</li> <li>Fish bins are covered or wrapped to prevent water entering during storage and transport.</li> </ol> </li> </ul> <h3>Containerised sea freight</h3> <ul> <li>Mandatory offshore internal Methyl Bromide fumigation (48g/m3 24 hrs at ≥21°C at NAP) immediately prior to export;</li> <li>The fish bins must be cleaned and kept dry prior to containerisation and export;</li> <li>If container vents have not been sealed, they must be sealed immediately by the onshore Approved Arrangement site upon delivery and stored inside the facility;</li> <li>No further domestic movement of uncleared fish bins will be permitted;</li> <li>A secure seals intact inspection under the supervision of a Biosecurity officer is to take place;</li> <li>A self-dispensing knockdown insecticide spray must be supplied and may be deployed inside the container, under the supervision of a biosecurity officer, prior to unpack.&nbsp; Additional knockdown spray must also be available during the inspection;</li> <li>If the fish bins were correctly loaded to allow fumigant penetration and they are clean and free of water, they may be released from biosecurity control (following the mandatory animal disease/contamination treatment at a rate of 1% Virkon®S or 1% Virucidal X solution);</li> <li>If water or water marks are present, they will be inspected and sampled for any signs of mosquito life stages, all areas where water or water marks are present must be treated with chlorine at a rate of 0.33% (3300ppm) NOTE fumigation will not be effective against mosquito life stages if water is present;</li> <li>If mosquito life stages are found additional treatment will be required as advised by the department’s entomologist (diagnostic fees apply);</li> <li>If import requirements have not been met, a regional vector coordinator, vector supervisor or a vector back up officer must be present during the inspection (additional fees and charges apply);</li> <li>1% Virkon<sup>®</sup>S or 1% Virucidal X solution treatment will also be required on all consignments following completion of the above steps.</li> </ul> <h3>Air freight</h3> <ul> <li>Fish bins must be covered or wrapped to prevent water entering during storage and&nbsp; transport;</li> <li>Air freight consignments must have biosecurity intervention (inspection and clearance) at the first port of arrival at an Approved Arrangement Class 1.1 or 1.2. No domestic movement of uncleared fish bins will be permitted;</li> <li>Fish bins will be uncovered and/or unwrapped in the presence of a Biosecurity officer and a Regional vector coordinator, vector supervisor or a vector back up officer;</li> <li>Knockdown spray is to be on hand during unpacking and inspection;</li> <li>If water or water marks are present, they will be inspected and sampled for any signs of mosquito life stages, all areas where water or water marks are present must be treated with chlorine at a rate of 0.33% (3300ppm);</li> <li>If mosquito life stages are found additional treatment will be required as advised by the department’s entomologist (diagnostic fees apply);</li> <li>A 1% Virkon<sup>®</sup>S or 1% Virucidal X solution treatment will also be required on all consignments following completion of the above steps.</li> </ul> <h2>Further information</h2> <p>For further information regarding import conditions for fish bins, contact the department via email at <a href="mailto:imports@awe.gov.au">imports@awe.gov.au</a> or phone 1800 900 090.</p> </div> Fri, 17 Sep 2021 08:04:33 +0000 Van.Dang 10409 at https://www.agriculture.gov.au 198-2021: Services Restored: Tuesday 07 September 2021 - AIMS https://www.agriculture.gov.au/import/industry-advice/2021/198-2021 <span class="field field--name-title field--type-string field--label-hidden">198-2021: Services Restored: Tuesday 07 September 2021 - AIMS</span> <span class="field field--name-uid field--type-entity-reference field--label-hidden"><span lang="" about="/user/101" typeof="schema:Person" property="schema:name" datatype="">Belinda.Riethmiller</span></span> <span class="field field--name-created field--type-created field--label-hidden">Tue, 2021-09-07 12:09</span> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>07 September 2021</p> <h2>Who does this notice affect?</h2> <p>All importers and customs brokers who are awaiting outcomes of biosecurity assessments.</p> <h2>Information</h2> <p>The unplanned service disruption to the Agriculture Import Management System (AIMS) has been resolved. AIMS directions are now sending as normal, and all failed directions will be resent.&nbsp;</p> <h2>Action</h2> <p>No action required. There may be a delay in receiving directions as the backlog of directions are being resent.&nbsp;</p> <p>The department apologises for any inconvenience caused.&nbsp;<br /> &nbsp;</p> </div> Tue, 07 Sep 2021 02:09:05 +0000 Belinda.Riethmiller 10390 at https://www.agriculture.gov.au 197-2021: Unplanned Service Disruption: Tuesday 07 September 2021 - AIMS https://www.agriculture.gov.au/import/industry-advice/2021/197-2021 <span class="field field--name-title field--type-string field--label-hidden">197-2021: Unplanned Service Disruption: Tuesday 07 September 2021 - AIMS</span> <span class="field field--name-uid field--type-entity-reference field--label-hidden"><span lang="" about="/user/101" typeof="schema:Person" property="schema:name" datatype="">Belinda.Riethmiller</span></span> <span class="field field--name-created field--type-created field--label-hidden">Tue, 2021-09-07 11:03</span> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>07 September 2021</p> <h2>Who does this notice affect?</h2> <p>All importers and customs brokers who are awaiting outcomes of biosecurity assessments.</p> <h2>Information</h2> <p>An unplanned service disruption to the Agriculture Import Management System (AIMS) is preventing clients from receiving direction outcomes to their registered email address.</p> <h2>Action</h2> <p>The department is investigating this issue as a priority and will advise when this issue has been resolved.<br /> The department apologises for any inconvenience caused.&nbsp;</p> </div> Tue, 07 Sep 2021 01:03:54 +0000 Belinda.Riethmiller 10389 at https://www.agriculture.gov.au