For all Authorised Officer queries from application to on-the-job questions.
Hotline: 1800 851 305
Plant export training
All bookings should be made with the relevant region.
Grain, seed and plant product
For queries regarding the export inspection and certification of grains, seeds, timber, hay, straw, stock feed, cotton, dried and processed herbs & spices and wood packaging.
Ph: 02 6272 3229
Horticulture and nursery stock
For queries regarding the export inspection and certification of fruits & vegetables (fresh or dried), nursery stock (plants, cuttings or tissue culture), bulbs, tubers or cut flowers and foliage (fresh and dried).
For importing country requirements queries relating to MICoR Plants.
National Documentation Hub
To submit documents to the national documentation hub and for any queries regarding the national documentation hub.
Ph: 1800 851 306
Plant exports NDH
Plant Exports Management System (PEMS)
For all PEMS queries.
Regional Plant Export offices
For all other inquiries.
Send an email.
Postal Address: GPO Box 858, Canberra ACT 2601
Phone: +61 2 6272 3933
Freecall: 1800 020 504 (from within Australia - calls from mobile and public phones may incur additional charges)
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Stakeholders are encouraged to subscribe to the
Industry Advice Notice (IAN) email notification system to receive announcements and updates on issues concerning the export of plants and plant products from Australia.