Our offices are open Monday to Friday (excluding Public Holidays).
General enquiries: 1800 900 090 or + 61 3 8318 6700 (from outside Australia).
Postal address: GPO Box 858, Canberra ACT 2601, Australia.
Live animals
For enquiries relating to companion animals and other live animals other than livestock, please contact our office in the capital city of the state or territory you are exporting from.
Livestock
For enquiries about livestock exports, please contact us on 1800 900 090.
Phone line operating hours are: Monday to Friday, 8:30am-5:00pm Canberra time.
For all other enquiries, please contact your local state or territory office.
Our free call whistleblower hotline is available to report breaches of export conditions.
Reproductive material
For enquiries about reproductive material exports, please contact our staff via email: genetics@aff.gov.au.
Office locations
If you cannot find an office in the location you need, contact the national office. You can also contact our office in the capital city of the state or territory you are exporting from.
Canberra
Agriculture House
70 Northbourne Avenue
Canberra City ACT 2601
Livestock export general enquiries: livestockexp@aff.gov.au
Sydney
Building 2,
185 O’Riordan Street,
Mascot NSW 2020
Livestock exports: animalexpnoinsw@aff.gov.au
Horse exports: exporthorsessydney@aff.gov.au
For all other live animal exports: ceranimalexports@aff.gov.au
Brisbane
42-44 Qantas Drive,
Eagle Farm QLD 4008
Cairns
Airport Administration Centre,
Cairns International Airport QLD 4870
Townsville
Ground Floor, River Quays Building
7-13 Tomlins Street
South Townsville QLD 4810
Adelaide
Adelaide International Airport
Sir Donald Bradman Drive,
Export Park SA 5950