Expand links In this section

Report a biosecurity concern

​​​​​​​​​Around 30.9 million cargo items, 16 million passengers and 186 million mail items enter Australia each year.

The Department of Agriculture and Water Resources has rigorous and highly effective import declaration, inspection and import treatment requirements in place to reduce the risk of harmful pests and diseases entering and establishing in Australia. Despite this, a very small percentage of imported items may still contain a pest or disease of biosecurity concern after being imported.

Managing Australia's biosecurity system is a big job and we can't do it on our own, we need individuals and industry to partner with us.

If you see something that could have entered Australia with imported goods report what you have found to the department.

What to look for

Examples of biosecurity concerns include, but are not limited to:

  • ants
  • borers in timber furniture or ornaments (wood shavings/frass coming out of timber items)
  • decorations made of plant or animal materials
  • fungus
  • large or small bugs
  • leaf litter, seeds or soil
  • live animals or rodents
  • moths and caterpillars
  • spiders
  • snails
  • timber borer activity in pallets or packaging material.

More information on pests and diseases that may arrive in imported goods.

How to report a biosecurity concern

You can report a biosecurity concern by:

  • completing the online form
  • calling the See. Secure. Report. line on 1800 798 636.

You will not be prosecuted if you or someone you know has unintentionally imported material of biosecurity concern, or if you purchased the item in Australia.

Specially trained departmental officers respond to all reports of biosecurity concerns relating to imported items whether purchased in a store or coming through airports, seaports or mail. All reports are investigated.

Biosecurity is everyone's responsibility. We appreciate your assistance in helping to maintain Australia's freedom from exotic and invasive pests and diseases.

Online form

Submit your report using the form below and provide as much detail as you can about the biosecurity concern and the related imported item/s.
​​
* represents mandatory field

* Required information

(Please provide details of your biosecurity concern, including type of item, when purchased or imported and from where, and what the biosecurity concern is; for example bugs in rice)
​​

Privacy notice

Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable. Personal information that is collected under or in accordance with the Biosecurity Act 2015 is also 'protected information' under the Biosecurity Act.

The Department of Agriculture and Water Resources (the department) collects your personal information through this web form for the purposes of enabling the department to contact you in relation to your report. If the relevant personal information requested in this web form is not provided by you, the department will be unable to contact you to resolve your inquiry or to request further information.

The department may disclose your personal information to other Australian government agencies, persons or organisations where necessary to act on your report, provided the disclosure is consistent with the Privacy Act 1988 (Privacy Act). In every case it will only be disclosed if authorised by the Biosecurity Act 2015.​​​

​​​

Reportable biosecurity incidents​

If you are a person in charge of goods that are subject to biosecurity control, you may be required to notify the department of reportable biosecurity incidents such as live pests.

Report a biosecurity breach​

Suspect that someone in your neighbourhood or workplace has breached Australia’s biosecurity laws? You can confidentially report a biosecurity breach to the department.