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Our offices are open Monday to Friday (excluding Public Holidays).General enquiries: 1800 900 090 or + 61 3 8318 6700 (from outside Australia).Postal address: GPO Box 858, Canberra ACT 2601, Australia.Live animalsFor enquiries relating to companion animals and other live animals other than…
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Updated May 2025Implementing individual electronic identification (eID) for sheep and goats is a national effort. Information provided through the national Sheep and Goat Traceability Task Force is shared to help coordinate the national effort.Australian Capital TerritoryImplementation dates1…
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28 May 2025Who does this notice affect?This notice affects importers of plant products for human consumption (e.g. rice, beans, lentils, dried chilli, cumin and coriander seed), freight forwarders, biosecurity industry participants and accredited persons operating under the department’s approved…
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We have developed updated guidance material to assist importers and processors of regulated timber products understand and meet your due diligence requirements under Australia’s illegal logging laws.The Due Diligence Toolkit for importers is available to download on our on our Resources for…
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We are committed to improving our service delivery to better meet our clients’ needs.These standards refer to the work of the former Department of Agriculture.Our commitmentOur client service standards have been developed to ensure we are meeting client expectations and are delivering our services…
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AnnouncementsWe continue to enhance the CBIS to improve uptake and reward good compliance. Recent changes include:expansion onto more document controlled pathwaysimprovements to biosecurity directions issued for eligible prawn products and fresh stone fruit and cherries from the USA.moving fresh…
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If an international aircraft wishes to land at a non-first point of entry an application for permission under section 239 of the Biosecurity Act 2015 must be submitted directly to the Department of Agriculture, Fisheries and Forestry for approval.The Request to land an aircraft or unload goods at a…
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Recent changesOn 28 May 2025, we updated the pre-export treatment and phytosanitary certification requirements for high-risk plant products and sea containers subject to khapra beetle target measures.Three key changes were implemented. For more information, refer to the:Import Industry Advice…
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If you are a collection agent, you may request information from a levy or export charge payer to complete your returns or make records.Check the levy and export charge for your product to confirm the information you need.DefinitionsCollection agent is the person who collects and pays the…
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Late payment penalty remissionAny levy or charge payer or collection agent who has incurred a late payment penalty can apply for remission of the penalty.You should be aware of your legal obligations, for example collecting the correct amount of levy or export charge if you are a collection…
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