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44-2020 - Service Disruption: From 16:00 to 23:59 Sunday 29 March 2020 (AEDT) - BICON

24 March 2020

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.

Information

Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from 16:00 to 23:59 on Sunday 29 March 2020 (AEDT).

Action

Users are advised to frequently save any in-progress permit applications during this maintenance period.

42-2020 - COLS compatibility issues when using Google Chrome

20 March 2020

Who does this notice affect?

All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment using recent versions of Google Chrome.

Information

A recent update to Google Chrome is preventing some Cargo Online Lodgement System (COLS) users from submitting lodgements using this browser.

40-2020 - Brisbane West Wellcamp Airport determined as a biosecurity first point of entry

13 March 2020

Who does this notice affect?

Aircraft operators, airlines, importers and brokers.

What has changed?

Brisbane West Wellcamp Airport is now determined as a biosecurity first point of entry (FPOE) for:

  • Freighter aircraft, and
  • Goods carried on a freighter aircraft, except live horses.

A non-first point of entry application is required for any other proposed arrivals.