Date of issue: 1 May 2025
Date of effect: 4 May 2025
Attention
Registered Dairy exporters, manufacturers, agents, freight forwarders and automated export permit issuers.
Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.
Purpose
This Industry Advice Notice (IAN) advises Next Export Documentation (NEXDOC) users of a planned system outage and what they can do to minimise disruption to their exports.
Key points
The department has planned NEXDOC system maintenance that will require an outage to complete. NEXDOC will be unavailable Sunday 4 May 8.00pm - 10.00pm (AEST).
What you can do
If you require export documents from NEXDOC dated Sunday 4 May, please ensure you obtain them before 8:00pm AEST.
Further information
If you have any questions regarding this IAN, please contact the NEXDOC Helpdesk NEXDOC@aff.gov.au
Ingrid Massa-Ward
A/g Assistant Secretary
Digital Export Program Branch
Department of Agriculture, Fisheries and Forestry
The information provided in this advice is current at the time of writing and is intended for use as guidance only and should not be taken as definitive or exhaustive. The Commonwealth endeavours to keep information current and accurate, however, it may be subject to change without notice. Exporters are encouraged to verify these details with their importers prior to undertaking production/exports. The Commonwealth will not accept liability for any loss resulting from reliance on information contained in this notice.