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IAN 2025-09: How to receive important NEXDOC notifications

Date of issue: 15 May 2025

Date of effect: 15 May 2025

Attention: All Stakeholders

The department will shortly begin sending important Next Export Documentation (NEXDOC) notifications from its subscription service only.

You may be subscribed to receive our newsletters and industry notices about fish export news but not subscribed to the NEXDOC exporters and Client Groups stakeholder group. This means that, unless you register, you may miss out on important notifications, information and updates.

Registered NEXDOC exporters and Client Groups stakeholders receive direct notification about:

  • Scheduled and unscheduled outages affecting NEXDOC users
  • Issues affecting NEXDOC certification
  • NEXDOC changes that may affect how you do business
  • Important legal and policy information.

Notifications include advice on impacts to NEXDOC users and what action they can take.  These notifications can be key to ensuring exporters don’t experience delays to their exports, including obtaining time critical export permits and certificates.

To become a NEXDOC exporters and Client Groups stakeholder and receive these notifications, go to the subscription centre , enter your details, and select the NEXDOC – exporters and Client Groups option.

Decorative

For more information, please contact the NEXDOC Helpdesk.

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Page last updated: 15 May 2025

We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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