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2024-19: NEXDOC planned outages – 4 and 12 September 2024 – NEXDOC transition commodities

3 September 2024

Attention:

Registered exporters of honey and apiculture products, manufacturers, agents, freight forwarders.

Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.

Purpose

This Industry Advice Notice (IAN) is to advise Next Export Documentation (NEXDOC) users of planned outages.

NEXDOC is a system through which exporters can apply for export certification to export:

  • honey and apiculture products to certain markets.
  • other goods to Singapore, products on the EX188B and EX188M certificates including:
  • Processed foods, ingredients, and beverages
  • Edible vitamins and supplements
  • Animal feed and feed additives (non-meat derived)
  • Fertilisers
  • Shells

Summary of changes and key points

To notify users that NEXDOC will be unavailable due to planned maintenance.

To ensure there is no disruption to your consignments, please do not lodge request for exports (REXs) during the periods set out below:

  • Wednesday 4 September 2024 – 11.00pm – Thursday 5 September 2024 – 05.30am (AEST)
  • Thursday 12 September 2024 – 9.00pm – Friday 13 September 2024 – 01.00am (AEST)

If you have any questions regarding this IAN please email the NEXDOC Helpdesk at NEXDOC@aff.gov.au

Caroline Martin
Assistant Secretary
Digital Clearance Service
Department of Agriculture, Fisheries and Forestry

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Page last updated: 03 September 2024

We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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