The department is designing a modern and streamlined enhanced exports traceability system to support overseas market access for exports of agricultural product.
This new system does not change our existing certification arrangements. It is designed to improve product traceability and reporting and to automate manual documentation and assessment processes.
Transition
Welcome to NEXDOC!
What is NEXDOC?
NEXDOC stands for Next Export Documentation System.
It is a software application used to manage export documentation.
It was developed by the Department of Agriculture, Water and Environment.
What are the benefits?
Printing certificates at your own office
Attaching supporting documents with your request to export.
Tracking your application and liaising with the department directly through the system.
You will be able to submit and amend your application at any time of the day or night. NEXDOC is a 24/7 self-service
The department will be running training drop-in sessions in the lead up to go live.
And there is a dedicated team online to help with any questions you may have.
This is an exciting time to be a Honey or apiculture exporter!
For further information visit www.agriculture.gov.au/biosecurity-trade/export/certification/nexdoc
The department is focusing on incrementally onboarding commodities onto NEXDOC.
The next commodity to transition to NEXDOC will be eggs.
Egg exporters
From Monday 4 December 2023, egg will go live in NEXDOC!
Request for Permits (RFPs) will no longer be able to be lodged in EXDOC from Monday 4 December, which means:
- all new requests for egg exports will need to be submitted to NEXDOC
- egg RFPs at ORDR status in EXDOC will need to be resubmitted as requests to NEXDOC.
Transition period
Exporters and EDI users that have egg RFPs at INIT, FINL, INSP or HCRD status on Sunday 3 December, have until 5.00pm Sunday 14 January 2024 to get egg RFPs finalised/ COMP and print their certificates.
From 5.00pm Sunday 14 January 2024, when EXDOC functionality for eggs will be switched off:
-
- any egg RFPs not at COMP will have to be submitted as new requests in NEXDOC.
- exporters requiring replacements of certificates that were issued in EXDOC should contact EXDOC.helpdesk@aff.gov.au.
Software users
The department continues to work with software providers in preparation for 4 December go-live and rollout of NEXDOC for eggs.
It is important that you also work closely with your software provider to ensure that your system needs are met, and you are well positioned to commence using NEXDOC for eggs.
Registration
Registrations for eggs is now open!
Egg exporters, software vendors and agents are invited to register with the NEXDOC Client portal in preparation for the move to NEXDOC on Monday 4 December 2023.
To access the NEXDOC system through the portal, you will need to use Google Chrome or Edge browsers. Internet Explore will not support the NEXDOC system.
To use NEXDOC Eggs, you will need to complete the below:
- apply for portal access.
- register as an exporter in NEXDOC.
- request ‘client group setup’ for employees who will become NEXDOC users.
For egg exporter agents you will need to register in the client group.
If you are already registered to use NEXDOC, you will need to add the egg commodity to your account. Access the NEXDOC help page for user guides and instructions.
If you are using a third-party software, ensure you discuss the transition from EXDOC to NEXDOC with your provider.
For more information on how to register you can view the NEXDOC help page or attend one of the virtual drop in sessions.
Honey and apiculture exporters
The next markets to move onto NEXDOC for edible honey and apicultures products will be Indonesia and Saudi Arabia on Monday 4 December 2023, please note that this does not include live bees.
If you export honey or apiculture products to any of the below countries, you will now be required to use NEXDOC.
| Austria | Bahrain | Belgium | Bulgaria | Croatia |
| Republic of Cyprus | Czech Republic | Denmark | England | Estonia |
| Finland | France | French Polynesia | Germany | Greece |
| Republic of Ireland | Hong Kong | Hungary | Iceland | India |
| Italy | Jordan | Kenya | Kuwait | Latvia |
| Libya | Liechtenstein | Lithuania | Luxembourg | Macau |
| Malaysia | Maldives | Malta | Mauritius | Netherlands |
| Norway | Oman | Pakistan | Papua New Guinea | Philippines |
| Poland | Portugal | Qatar | Romania | Scotland |
| Slovakia | Slovenia | Spain | Sweden | Switzerland |
| Thailand | United Arab Emirates | Vanuatu | Wales |
If you export to Northern Ireland, or markets other than listed in the table above you will need to continue the current manual application process to obtain export certification.
More markets and export certificates for honey and apiculture products will transition to NEXDOC in the future.
Drop-in sessions
Virtual drop-in sessions are available via Microsoft Teams for eggs and honey and apiculture exporters. In these sessions we will demonstrate the registration process, how to lodge a request for export (REX) and answer questions you may have on using the NEXDOC portal. These sessions will be held on:
- Wednesday 1 November 10.00am – 11.00am (AEDT, Canberra time).
- Tuesday 7 November 1.00pm – 2.00pm (AEDT, Canberra time).
- Thursday 16 November 11.00am – 12.00pm (AEDT, Canberra time).
- Wednesday 22 November 1.00pm – 2.00pm (AEDT, Canberra time).
- Thursday 30 November 11.00am – 12.00pm (AEDT, Canberra time).
- Tuesday 5 December 2.00pm – 3.00pm (AEDT, Canberra time).
To attend a session, click on the day and time you would like to join.