05 January 2022
This Industry Advice Notice (IAN) is to inform those in the plant export industry who receive services from the Department of Agriculture, Water and the Environment of upgrades to our finance system.
Summary of changes and key points
- On 5 December 2021, our finance system was updated.
- Invoices, receipts, and statements from our accounts receivable system are now distributed from a new email address: DoNotReply@finance.awe.gov.au.
- If you have not received required documents from us since this date, you should check your junk or spam email folders to see if any finance correspondence has been diverted there.
- Please add the new email address to your safe sender list to ensure you are receiving finance emails from us.
If you have any questions regarding this IAN please email the Accounts Receivable team.
Acting Assistant Secretary
Plant Export Operations Branch