25 May 2020
Who does this notice affect?
All importers utilising the Biosecurity Import Conditions (BICON) system to register for an account or submit an import permit application.
All importers and customs brokers who lodge imported cargo documentation to the department for biosecurity assessment.
All importers and custom brokers awaiting directions from the Agriculture Import Management System (AIMS).
Between 04:00 Saturday 23 May and 10:00 Monday 25 May 2020 (AEST), an issue with the department’s messaging service caused system generated emails from the below applications to fail:
- Agriculture Import Management System (AIMS)
- Biosecurity Import Conditions (BICON) system
- Cargo Online Lodgement System (COLS)
The department is currently investigating the issue as a high priority and apologises for any inconvenience caused.
No action required.
If you have any concerns or questions please contact us at Information.