5 February 2021
Who does this notice affect?
All clients attempting to contact the department via phone on 1800 900 090.
The department is currently experiencing intermittent telephony issues. As a result, clients may experience unexpected call dropouts.
Our third-party telephony provider is currently investigating the issue as a priority. The department apologises for any inconvenience caused.
If your call is urgent, please try to call again and inform our staff about the drop out.
The department will advise when this issue has been resolved.