07 May 2025
Who does this notice affect?
All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned maintenance period.
All clients submitting the below declarations:
- Full Import Declaration (FID)
- Long Form Self Assessed Clearance (LFSAC)
- Short Form Self Assessed Clearance (SFSAC)
- Cargo Report Self Assessed Clearance (CRSAC)
- Cargo Report Personal Effects (PE)
- Master Consolidator Declaration Forms
All users of the Seasonal Pests (SeaPest) system.
All clients required to use the Export Documentation (EXDOC) system during this planned maintenance period.
All clients required to use the eCertificates exports portal who will be required to view or download export certification during this planned maintenance period.
Information
Due to scheduled infrastructure maintenance, the following services and systems will experience intermittent outages from 00:00 Saturday 10 May to 23:59 Sunday 11 May 2025 (AEST):
- BICON
- DAFF messaging services
- eCertificates Exports Portal
- EXDOC
- SeaPest
Action
BICON users are advised to frequently save any in-progress permit applications during this planned maintenance period.