03 June 2025
Who does this notice affect?
All clients required to use the department’s Biosecurity Import Conditions System (BICON) website to submit applications or make payments.
Information
Restored time:
As of 10:05 Tuesday 03 June 2025 (AEST).
Detail:
Clients may have experienced difficulty submitting/paying for permit applications from 01:20 Saturday 01 June 2025 (AEST) to 10:05 Tuesday 03 June 2025 (AEST).
The unplanned service disruption to the BICON website impacting payments has been resolved. Clients can now make payments and submit applications via the BICON website as normal.
Action
Clients are advised to submit and/or pay for any import permit applications that encountered technical difficulties during the unplanned service disruption.
The department apologises for any inconvenience caused.