05 June 2025
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this planned outage.
Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approve Arrangement Management Product (AAMP).
Approved arrangement operators attempting to access online reports of entries referred to the department for biosecurity assessment, or management under a class 19 Approved Arrangement, via the Biosecurity Cargo Status Tracker (BCST).
Approved arrangements operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE) as part of document assessment for imported goods.
Information
This scheduled infrastructure maintenance has been postponed. As a result, there will no longer be an outage to the following systems during the dates and times previously advised:
- AAMP
- BCST
- Biosecurity Portal
- EVE
Action
No action required. The department will advise of the rescheduled infrastructure maintenance and associated outage window once confirmed.