10 June 2025
Who does this notice affect?
All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned outage.
Information
To support system maintenance, BICON will be unavailable from 23:00 Saturday 14 June to 01:00 Sunday 15 June 2025 (AEST).
Following the system maintenance:
- BICON users will be able to search for imported food safety cases in the same way you search for biosecurity import conditions, by entering either the goods description, tariff code or scientific name into the search field.
- BICON will return cases for biosecurity import conditions and food safety requirements under separate tabs, noting that biosecurity import conditions must be met before the food safety requirements apply.
- BICON food safety cases provide information about the food safety requirements that apply:
- prior to import (i.e. what documentation is required)
- on arrival, such as the analytical tests that may apply and how to nominate a laboratory
- after an imported food inspection is completed.
Action
Clients are advised to complete and submit any in-progress import permit applications prior to the commencement of this planned outage period.
Clients are advised to await completion of this maintenance period before attempting to access this service.