27 June 2025
Who does this notice affect?
All clients required to use the department’s Biosecurity Import Conditions System (BICON) website.
Information
Start time: As of 08:00 Friday 27 June 2025 (AEST)).
Detail: The BICON website is currently experiencing an unplanned service disruption. As a result, users may be experiencing significant service degradation (e.g. excessive slowness / an inability to load BICON web pages).
Action
This issue is under urgent investigation, and the department will advise once services have been restored. Users are advised to avoid making payments via the BICON website until services have been restored.
The department apologises for any inconvenience caused.