07 July 2025
Who does this notice affect?
All clients submitting the below declarations:
- Full Import Declaration (FID)
- Long Form Self Assessed Clearance (LFSAC)
- Short Form Self Assessed Clearance (SFSAC)
- Cargo Report Self Assessed Clearance (CRSAC)
- Cargo Report Personal Effects (PE)
Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).
All clients required to use the eCertificate exports portal who will be required to view or download export certification during this planned maintenance period.
Approved arrangements operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE) as part of document assessment for imported goods.
All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.
Information
Due to scheduled infrastructure maintenance, the following systems and services may experience a brief period of service degradation (from a few seconds up to several minutes in duration) between 23:00 Friday 11 July to 04:00 Saturday 12 July 2025 (AEST):
- DAFF messaging services
- eCertificates Exports Portal
- EVE
- Maritime and Aircraft Reporting System (MARS)
Clients anticipating responses from the department in relation to the above-listed declaration types may also experience a brief delay in receiving these responses, as these will be queued and send following the conclusion of the service degradation.
Action
No action required. The department apologises for any inconvenience caused.