14 July 2025
Who does this notice affect?
All clients required to use Department of Agriculture, Fisheries and Forestry web-based applications during this planned maintenance period.
All users of the Seasonal Pests (SeaPest) system.
Approved arrangements operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE) as part of document assessment for imported goods.
All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.
All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.
All clients submitting the below declarations:
- Full Import Declaration (FID)
- Long Form Self Assessed Clearance (LFSAC)
- Short Form Self Assessed Clearance (SFSAC)
- Cargo Report Self Assessed Clearance (CRSAC)
- Cargo Report Personal Effects (PE)
- Master Consolidator Declaration Forms
Information
Due to scheduled network maintenance, users of the following systems and services may experience two (2) separate 10-minute outages (20 minutes of total outages) to the following systems and services between Thursday 17 July and Friday 18 July 2025 (outage window details also below):
- Cargo Online Lodgement System (COLS)
- EVE
- Maritime and Aircraft Reporting System (MARS)
- PEBS
- SeaPest
Outage window details:
- 10-minute outage between 22:00 to 22:30 Thursday 17 July 2025 (AEST)
- 10-minute outage between 02:00 to 02:30 Friday 18 July 2025 (AEST).
During each outage, messaging between DAFF systems and the Department of Home Affairs Integrated Cargo System will also queue and send following the conclusion of each outage.
Clients anticipating responses from the department in relation to the above-listed declaration types may also experience some delays in receiving these responses as these may queue and send following the conclusion of each outage.
Action
Users of the above-listed systems are advised to avoid using these services during the above outage windows.
The department apologises for any inconvenience caused.