21 July 2025
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.
All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.
Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).
Information
To support a system release, users of the following systems may experience service degradation between 23:00 to 23:59 Sunday 27 July 2025 (AEST):
- AAMP
- Cargo Online Lodgement System (COLS)
- Cargo Online Lodgement System Business-to-Government (COLSB2G)
- Maritime and Aircraft Reporting System (MARS)
- Post Entry Biosecurity System (PEBS)
Action
Users of the above-listed systems are advised to await the completion of this planned maintenance period before attempting to access these services.
The department apologises for any inconvenience caused.