25 August 2025
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
Information
Start time:
As of: 14:24 Monday 25 August 2025 (AEST).
Detail:
The Cargo Online Lodgement System (COLS) is currently experiencing an unplanned service disruption. As a result, users may experience service degradation (e.g. slowness and/or an inability to execute functions/load pages).
Action
No action required. This issue is under urgent investigation by the department, and we will advise once services have been restored.
The department apologises for any inconvenience caused.