25 August 2025
Who does this notice affect?
All clients submitting the below declarations:
- Full Import Declaration (FID)
- Long Form Self Assessed Clearance (LFSAC)
- Short Form Self Assessed Clearance (SFSAC)
- Cargo Report Self Assessed Clearance (CRSAC)
- Cargo Report Personal Effects (PE)
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.
Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).
Approved arrangement operators attempting to access online reports of entries referred to the department for biosecurity assessment, or management under a class 19 Approved Arrangement, via the Biosecurity Cargo Status Tracker (BCST).
All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information.
Information
Due to scheduled infrastructure and network maintenance, the following systems and services may experience two (2) x separate 5-minute outages between 20:00 to 23:59 Friday 29 August 2025 (AEST):
- AAMP
- Biosecurity Portal
- BCST
- DAFF messaging services*
- EVE
- Maritime and Aircraft Reporting System (MARS)
*Messaging between the Department of Home Affairs Integrated Cargo System and DAFF systems may be queued briefly during each outage (queued messages will send following the conclusion of their corresponding outage). Clients anticipating responses from the department in relation to the above-listed declaration types may experience some slight delays in receiving these responses.
Action
No action required. The department apologises for any inconvenience caused.