22 September 2025
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS).
All users of the Cargo Online Lodgement System Business to Government (COLSB2G) system during this planned maintenance period.
All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System (PEBS) during this planned maintenance period.
Information
To support a system release, there will be a scheduled service disruption (service degradation) to the following departmental systems between 23:00 to 23:45 Sunday 28 September 2025 (AEST):
- COLS
- COLSB2G
- PEBS
Action
Users of the above-listed systems are advised to await the completion of this planned maintenance period before attempting to access these services.
The department apologises for any inconvenience caused.