02 October 2025
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS) and Cargo Online Lodgement System Business to Government (COLSB2G)).
Information
To support a system release, there will be a scheduled outage to COLS from 23:00 Monday 06 October to 02:00 Tuesday 07 October 2025 (AEDT).
Users of the COLSB2G system may also experience multiple intermittent outages between 23:00 to 23:59 Monday 06 October 2025 (AEDT).
Action
COLS and COLSB2G users are advised to await the completion of the respective planned outage windows listed above before attempting to access these services.
The department apologises for any inconvenience caused.