20 October 2025
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS)).
Information
Due to scheduled system maintenance, there will be a scheduled service disruption (service degradation) to COLS between 23:00 to 23:45 Friday 24 October 2025 (AEDT).
COLS users may experience intermittent slowness and/or a temporary inability to load some pages/execute functions during the maintenance window.
Action
Users of the above-listed systems are advised to await the completion of this planned maintenance period before attempting to access these services.
The department apologises for any inconvenience caused.