23 October 2025
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS)).
Information
Due to scheduled system maintenance, there will be a scheduled outage to COLS from 23:00 Thursday 30 October to 02:00 Friday 31 October 2025 (AEDT). COLS users will be unable to access this service for the duration of the outage window.
Action
No action required. The department apologises for any inconvenience caused.