30 October 2025
Who does this notice affect?
All clients required to use the department’s Biosecurity Import Conditions System (BICON) website during the unplanned outage.
All shipping agents or operators of maritime conveyances who were required to report pre-arrival information during the unplanned outage.
Information
Restored time:
As of: 06:00 Thursday 30 October 2025 (AEDT).
Detail:
Between 03:00 to 06:00 Thursday 30 October 2025 (AEDT), there was an unplanned outage to the BICON website, and the Maritime and Aircraft Reporting System (MARS).
The unplanned outage has since been resolved, and the above-listed systems can now be accessed as normal.
Action
No action required. The department apologises for any inconvenience caused.