05 November 2025
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS).
Information
Due to urgent scheduled infrastructure maintenance, there will be a scheduled service disruption (service degradation) to COLS between 23:00 to 23:45 Thursday 06 November 2025 (AEDT).
COLS users may experience intermittent slowness, and/or a temporary inability to load pages/execute functions during the service disruption window.
Action
No action required. The department apologises for any inconvenience caused.