Audits of dairy export establishments

The Department of Agriculture, Water and the Environment audits export registered establishments to verify the procedures documented in their Approved Arrangement (AA) and assure compliance with export legislation.

Audit frequency

For dairy establishments, audit frequency is determined by the type of registered establishment. Establishments undertaking higher risk operations are audited more frequently.

For example, a manufacturing establishment is audited more frequently than an establishment that only stores product.

Additional audits

Establishments may be subject to additional audits:

  • as a result of sanctions
  • to support an importing country review
  • to verify that action has been taken to address non-compliance.

Audit scope and outcome

Audits are conducted against a defined scope, made up of all or some topics covered in the establishment’s approved arrangement (AA).

The audit checks and verifies that the controls for each requirement in the AA are in place and effective. All parts of an establishment’s export operations are documented in the establishment’s AA and each topic is audited at least once a year.

If a requirement within the AA is found to be non-compliant, the auditor will issue the establishment with a Corrective Action Request. The establishment must rectify all Corrective Action Requests within a timeframe agreed by the auditor.

Additional sanctions and/or audits may be conducted as a result of non-compliance.

Table 1: Risk and audit frequencies for dairy establishments

Type of establishment Risk Audit frequency
  • Dairy storage establishments—dry, cool and freezer stores
  • Establishments that freeze dairy products
Low Annual
  • All non-storage dairy establishments
High 6 monthly

For establishments with operations in more than one risk category, the higher audit frequency applies.

For dairy processing establishments, audits conducted by the relevant state regulatory authority include both domestic and export requirements. See our audit arrangements for export registered food establishments.

Audits are given an acceptable or unacceptable outcome and the establishment is issued with a full audit report following the audit.


In addition to an increase in frequency of audits, other sanctions may be applied depending on specific circumstances. These sanctions include, but are not limited to:

  • additional conditions and restrictions on processing
  • suspension or revocation of registration
  • withdrawal of export services.
Last reviewed: 3 February 2021
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