Lodgement of import documentation via email

Where biosecurity or imported food consignments are electronically declared as a Full Import Declaration (FID) or a Long Form Self Assessed Clearance (SCL) ,  customs brokers and commercial importers must use the Cargo Online Lodgement System (COLS), instead of email, to lodge import documentation for assessment.

Requirements for lodging import documentation via email

Email lodgement of import documentation for assessment will only be available in the circumstances as outlined below.

  1. Cargo Report Self Assessed Clearances (CRS) and Self Assessed Clearances (SACs)

Documentation related to Cargo Report Self Assessed Clearances (CRS) and Short Form Self Assessed Clearance (SAC) entries must be lodged to sacncc@agriculture.gov.au:

Email subject heading
To ensure appropriate prioritisation, please consider the following:

  • For perishable or urgent consignments (e.g. live animals, airfreight perishables, non-refrigerated perishables, urgent medical supplies and Fumigation Reports) include “Urgent” or “Perishable” in the subject line of the email.
  • For animal transport equipment forms, include “Animal transport equipment” in the subject line of the email
  1. Military consignments, Carnets, Unaccompanied Personal Effects (UPEs), Ship stores and Transhipments

Documentation related to military consignments, carnets, unaccompanied personal effects (UPEs), ship stores and transhipments must be lodged to importassessment@agriculture.gov.au and must include a manual entry lodgement cover sheet.

Note: Further information on UPEs can be found on the following webpages:

Download

Document Pages File size
Manual entry lodgement cover sheet for military consignments PDF 4 228 KB
Manual entry lodgement cover sheet for carnets, UPE's, ship stores and transhipment DOC 2 167 KB

If you have difficulty accessing these files, visit web accessibility for assistance.

Email subject heading

To ensure appropriate prioritisation, please consider the following:

  • For Military consignments, include “Military” in the subject line of the email
  • For Carnet consignments, include “Carnet” in the subject line of the email
  • For UPE consignments, include “Personal Effects” in the subject line of the email
  • For Ship stores consignments, include “Ship Stores” in the subject line of the email
  • For Transhipment consignments, include “Transhipment” in the subject line of the email

Please ensure that each email contains documents for a single entry only and the subject line reads as follows: <consignment type as above> <importer name> <broker reference no>.

Attaching documents to emails

Scanned images should be forwarded in PDF, JPG or TIF formats only and the total size of the email should not exceed 8MB. Zip files will not be accepted. To minimize file size, ensure that only the required documents are included in the email as follows:

  1. Email coversheet: identifying relevant import permit numbers; what documents have been attached; the expected outcome of the assessment; and the nominated location(s) for any required action.
  2. Commercial d ocuments: bill of lading/air waybill; invoice or packing list
  3. Non–commodity documents (if required): packing declaration; treatment certificate
  4. Commodity documents* (if required): manufacturer’s/exporter’s declaration; treatment certificate; animal health or phytosanitary certificate; Departmental clearance letter

* Documentation requirements for specific commodities can be determined through the Biosecurity Import Conditions (BICON) system or the Import Permit if applicable.

Assessment of import documentation outside core business hours

Requests to have import documents assessed outside business hours must be made using this form:

Note: Overtime charges are applicable for these assessments in accordance with the Charging Guidelines.

Download

Document Pages File size
Request to have import documents assessed outside business hours PDF 2 280 KB

If you have difficulty accessing this file, visit web accessibility for assistance.

Assessment of onshore treatment results outside business hours

Requests to have onshore treatment results (Record of Fumigation) assessed outside business hours must be made using this form:

Note: Overtime charges are applicable for these assessments in accordance with the Charging Guidelines.

Download

Document Pages File size
Request to have treatment results assessed outside business hours PDF​  3 225 KB

If you have difficulty accessing these files, visit web accessibility for assistance.

Booking an inspection

Inspection of goods and containers may be required:

  • on arrival at the seaport or airport of first entry
  • at a third party site that has been approved by the department.

Fees generally apply to inspections performed by the department.

Further information on the clearance and inspection of goods as well as how to book an inspection.

Payment

Where the department directly intervenes in the import or export process for a particular client (i.e. services are provided directly to an individual or organisation), charges may apply. Fee bearing activities may include assessment, inspection, husbandry and audit services; in addition to other services the department provides.

The department’s Charging Guidelines outlines fees and charges that may be applicable to import assessment and inspection activities.

Information on how to make a payment.


 
Last reviewed: 11 May 2020
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