107-2018 - BICON invoicing services, COLS, OPP and PEBS unavailable from 23:00 Thursday 6th September to 03:30 Friday 7th September 2018 (AEST)

4 September 2018

Who does this notice affect?

All clients attempting to submit permit applications or access invoices using the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System (PEBS) during this planned outage period.

All clients who will be required to make an online payment during this planned outage period.  

Impact

Due to scheduled maintenance, BICON invoicing services, the Cargo Online Lodgement System, Post Entry Biosecurity System and Online Payment Service will be unavailable from 23:00 Thursday 6th September to 03:30 Friday 7th September 2018 (AEST).

BICON will be available during this time, however clients may encounter error messages when attempting to submit permit applications, or pay for previously submitted permit applications.

Action

Clients are advised to complete and submit any in-progress import permit applications prior to the commencement of this planned maintenance period.

For clients who are intending on importing plants, cats and/or dogs into the Post Entry Quarantine facility please await the completion of this scheduled outage before attempting to access this service.

For clients who are intending on making an invoice payment online, please await the completion of this scheduled outage before attempting to access this service. Alternately you can refer to the ‘How to pay’ section of your invoice for information regarding other payment methods.

For clients intending to lodge import cargo documentation. Please await the completion of the scheduled outage before attempting to access this service.

Further information  

If you have any concerns or questions please contact us at Information.

Last reviewed: 4 November 2019
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