149-2018 - BICON Invoicing Services, Cargo Online Lodgement System, Post Entry Biosecurity System and Online Payment Service Unavailable 23:30 Saturday 27 October to 02:30 Sunday 28 October 2018 (AEDT)

​26 October 2018

Who does this notice affect?

All clients attempting to submit permit applications or access invoices using the Department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage period.

All clients who will be required to make an online payment during this planned outage period.

Information

Due to planned maintenance, BICON invoicing services, the Cargo Online Lodgement System, Post Entry Biosecurity System and Online Payment Service will be unavailable for three hours starting 23:30 Saturday 27 October to 02:30 Sunday 28 October 2018 (AEDT).

BICON will be available during this time, however clients may encounter error messages when attempting to submit permit applications, or pay for previously submitted permit applications.

Clients are advised to complete and submit any in-progress import permit applications prior to the commencement of this planned maintenance period.

Clients are encouraged to lodge import cargo documentation prior to the commencement of this outage period.

For clients who are intending on importing plants, cats and/or dogs into the Post Entry Quarantine facility please await the completion of this scheduled outage before attempting to access this service.

For clients who are intending on making an invoice payment online, please await the completion of this scheduled outage before attempting to access this service.  Alternately you can refer to the ‘How to pay’ section of your invoice for information regarding other payment methods.

Further information

If you have any concerns or questions please contact us at Information

Last reviewed: 4 November 2019
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