163-2018 - Invoicing delays for PEBS, COLS and OPP
19 November 2018
Who does this notice affect?
All clients making payments through the Post Entry Biosecurity System (PEBS), Cargo Online Lodgement System (COLS) or the Online Payment Portal (OPP).
Due to a scheduled outage of the department’s financial database, clients will experience delays receiving their invoices/receipts from 09:00 to 10:00 Saturday 24 November 2018 (AEDT).
Clients making payments in PEBS, COLS or OPP will experience delays of approximately 40 minutes from the completion of the outage period before receiving a copy of their invoice/receipt via email.
The Department of Agriculture and Water Resources apologises for any inconvenience caused.
If you have not received a copy of your invoice/receipt more than two hours after making payment, you can contact the department on 1800 900 090.
If you have any concerns or questions please contact us at Information.