174-2018 - Department of Agriculture and Water Resources delays in the generation of invoices/receipts from Agriculture Import Management System (AIMS)

​3 December 2018

Who does this notice affect?

All importers and customs brokers who receive weekly invoicing and receipts from the Agriculture Import Management System (AIMS).

What has occurred?

The department has been experiencing delays with the generation of invoices from the Agriculture Import Management System (AIMS).

This issue is not affecting the functionality of the AIMS application and we are working on remediating the creation of invoices and receipts. This is expected to be remedied on Tuesday 4th December 2018.

As you are aware the AIMS invoices and receipts are generated on a weekly basis. The invoices for the week of 26 November 2018 are expected to be issued on Tuesday 4th December 2018. Regular invoicing is also expected to be issued during this week.

The department appreciates importers and brokers’ patience with this issue and apologises for any inconvenience caused.

Further information

If you have any concerns or questions please contact the department for further information.

We will provide additional advice if required.

Last reviewed: 4 November 2019
Thanks for your feedback.
Thanks! Your feedback has been submitted.

We aren't able to respond to your individual comments or questions.
To contact us directly phone us or submit an online inquiry

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Please verify that you are not a robot.