181-2018 - COLS services impacted from 23:00 Thursday 13 December to 01:00 Friday 14 December 2018 (AEDT)
12 December 2018
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.
Due to maintenance of underlying IT infrastructure, the Cargo Online Lodgement System (COLS) will experience a service disruption from 23:00 Thursday 13 December to 01:00 Friday 14 December 2018 (AEDT).
COLS users will still be able to submit lodgements, however auto-population of entry data will be unavailable. Clients will be required to manually enter their details when lodging during this outage period.
COLS users will also experience errors when attempting to:
- Request a direction reissue
- Request an original lodgement be resent via email (via the Check Lodgement Status Function).
Clients are advised to await the completion of the maintenance period before lodging documentation.
If you have any concerns or questions please contact us at Information.