65-2018 - Cargo Online Lodgement System, Post Entry Biosecurity System, Maritime Arrivals Reporting System and Online Payment Service Unavailable 6:30 to 18:30 on Saturday 30 June 2018 (AEST)

25 June 2018

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage period.

All clients who will be required to make an online payment during this planned outage period.

All clients who will be required to use the department’s Maritime Arrivals Reporting system during this planned outage period.

Information

Due to planned maintenance, the Cargo Online Lodgement System, Post Entry Biosecurity System, Maritime Arrivals Reporting System and Online Payment Service will be unavailable for 12 hours commencing at 6:30 and concluding at 18:30 on Saturday 30 June 2018 (AEST).

The Department of Agriculture and Water Resources encourages clients to lodge import cargo documentation by Friday 29 June, prior to the commencement of this outage period.

For clients seeking to lodge documents in COLS and have their entry processed during the outage period, normal outside business hours processes will apply.

For clients seeking to lodge documents in COLS, but do not require the entry to be processed during the outage period, please refrain from lodging your documents until after the completion of the outage. Normal business will resume on Monday.

For clients who are intending to make an invoice payment online, please await the completion of this scheduled outage before attempting to access this service. Alternately, clients can refer to the ‘How to pay’ section of your invoice for information regarding alternative payment methods.

For clients who are intending to import plants, cats and/or dogs into the Post Entry Quarantine facility, please await the completion of the outage period before attempting to access this service.

For clients using the Maritime Arrivals Reporting System, vessel pre-arrival information will be able to be lodged in the system, however, invoices will not be generated. Invoices will be generated once the outage is completed.

Further information

If you have any concerns or questions please contact the department prior to 30 June at info.

Last reviewed: 4 November 2019
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