85-2018 - Service disruption: Clients unable to make payments in PEBS, COLS, OPP, MARS from 15:00 Monday 30th July 2018 (AEST)

30 July 2018

Who does this notice affect?

All clients requiring to make an online payment using the systems listed below:

  • PEBS – Post Entry Biosecurity System
  • COLS – Cargo Online Lodgement System
  • OPP – Online Payment Portal
  • MARS – Maritime Arrivals Reporting System


Due to a service disruption in the department’s financial system, clients are currently unable to make payments in PEBS, COLS, OPP and MARS.

For import assessment, payments can still be made via ICS to enable lodgement.

This issue is under urgent investigation by the department.

We apologise for any inconvenience caused.

Further information   

If you have any concerns or questions please contact us at Information.​​
Last reviewed: 4 November 2019
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