08-2019 - BICON, COLS, EXDOC, MARS and PEBS - Unavailable from 00:00 to 02:00 Friday 25 January 2019 (AEDT)

​​​​21 January 2019

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions (BICON) System during this planned maintenance period.

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.

All exporters who will be required to generate export documents during this planned outage.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned outage.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage period.


Due to scheduled hardware maintenance of the department’s IT infrastructure, the systems listed below will experience two x 10 minute outages between 00:00 and 02:00 Friday 25 January 2019 (AEDT).

  • Biosecurity Import Conditions (BICON) system
  • Cargo Online Lodgement System (COLS)
  • Export Documentation System (EXDOC)
  • Maritime Arrivals Reporting System (MARS)
  • Post Entry Biosecurity System (PEBS)


Clients are advised to complete and submit any in-progress import permit applications or work items prior to the commencement of the planned maintenance period.

Further information   

If you have any concerns or questions please contact us at Information.

Last reviewed: 4 November 2019
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