10-2019 - COLS, MARS, PEBS and OPP unavailable from 23:30 Wednesday 30 January to 02:30 Thursday 31 January 2019 (AEDT).

25 January 2019

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned outage.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage period.

All clients who will be required to make an online payment during this planned outage period.  

Information

Due to maintenance, the Cargo Online Lodgement System, Post Entry Biosecurity System, and Online Payment Service will be unavailable from 23:30 Wednesday 30 January to 02:30 Thursday 31 January 2019 (AEDT).

The Maritime Arrivals Reporting System will still be available during this period, however clients will not receive invoices until the conclusion of the outage.

Action

For clients lodging imported cargo documentation, please await the completion of this scheduled outage before attempting to access this service.

For clients reporting maritime conveyances during this period, please be aware that invoices will be sent at the conclusion of the outage period.

For clients who are intending on importing plants, cats and/or dogs into the Post Entry Quarantine facility please await the completion of this scheduled outage before attempting to access this service.

For clients who are intending on making an invoice payment online, please await the completion of this scheduled outage before attempting to access this service. 

Further information:   

If you have any concerns or questions please contact us at Information.

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Last reviewed: 4 November 2019
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