102-2019 - Urgent scheduled outage: 23:00 Thursday 27 June to 04:00 Friday 28 June 2019 (AEST) – Multiple systems.

26 June 2019

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned outage.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage period.

All exporters of plants who require to submit inspection results or supporting plant export documentation.

All clients who will be required to make an online payment during this planned outage period.

Information

Due to urgent scheduled maintenance, the below systems will be unavailable from 23:00 Thursday 27 June to 04:00 Friday 28 June 2019 (AEST):

  • Cargo Online Lodgement System (COLS)
  • Maritime Arrivals Reporting System (MARS)
  • Online Payment Service (OPP/IPR)
  • Plant Export Management System (PEMS)
  • Post-Entry Biosecurity System (PEBS)
  • Quota Management System (QMS)

Action

Clients are advised to await the completion of this maintenance period before attempting to access these services.

Further information

If you have any concerns or questions please contact us at Information.


Last reviewed: 4 November 2019
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