141-2019 - BICON invoicing services, COLS, OPP and PEBS unavailable from 23:30 Thursday 29 August to 00:15 Friday 30 August 2019 (AEST)

29 August 2019

Who does this notice affect?

All clients attempting to access invoices using the Department’s Biosecurity Import Conditions (BICON) system during this outage period.

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this outage period.

All clients who will be required to make an online payment during this outage period.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this outage period.

Information

Due to urgent maintenance, the Cargo Online Lodgement System, Post Entry Biosecurity System and Online Payment Service will be unavailable from 23:30 Thursday 29 August to 00:15 Friday 30 August 2019 (AEST).

BICON will be available during this time, however clients may encounter error messages when attempting to view invoices related to previously submitted applications.

Action

Clients are advised to await the completion of this maintenance period before attempting to access these services.

Further information:   

If you have any concerns or questions please contact us at Information.

Last reviewed: 4 November 2019
Thanks for your feedback.
Thanks! Your feedback has been submitted.

We aren't able to respond to your individual comments or questions.
To contact us directly phone us or submit an online inquiry

Please verify that you are not a robot.

Skip